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e-Business: Making Your Website Work So You Don't Have To

e-Business and e-Commerce are all the buzz these days, but what really works? Well, Innovation Network's website is ranked in the top 3% of the Web's Most Linked Sites, so we've learned a few tricks for getting attention in this space. Following are a couple easy things you can do:

Write articles and offer content people need. Seems obvious, but it's that old value proposition again. The more information you post publicly so that people can find you, the more often they'll come back to you. "Stickiness" is the web term for getting people to hang out longer on your site (and not because they're waiting for your graphics to download--see below). Deciding what to make public and what is truly proprietary requires looking deeply at your core competency as an organization. Then, if it's not a core competency, give it away. For more on this topic, see this August 2000 Fast Company magazine article on "Unleash Your Ideavirus" by Seth Godin (author of "Permission Marketing") or check out "The Cluetrain Manifesto," in which the authors give away the first chapter of their book.

Want to see how your website ranks? Click here to go to WebsMostLinked.com.

Make your site load faster by using the free tools at Website Garage.

Think about how you can automate sales. How could you make repeated contact with potential customers without having to pick up the phone? You may want to have an autoresponder set up for particular pieces of information, as we have for our Innovation University program. Click here for a sample of the Autoresponse System. This autoresponder will also automatically add you to our free email lists if you are not already a member. If you tell Databack.com that Innovation Network sent you, you'll receive one free month of service. An integrated solution for e-Business comes from Webcontactpro. Webcontactpro incorporates email lists, autoresponders, ad tracking, secure shopping carts and affiliate programs into one simple interface that requires no programming. We are testing this service to manage our online sales, create automatic email responses and distribute our Heads Up newsletter list. So far, it seems absolutely terrific. You can try it out free for 30 days here: www.webcontactpro.com

Once you've got some informative articles and an interactive activity or two, check out your meta tags by going to "View Page Source" in Netscape or "View Source" in Internet Explorer. In fact you can do it with this page right now. See the part after title, that's where you want to put in all the keywords you can think of for what you're offering. The reason for it becomes clear in the next tip.

One secret to good placement in search engines is having meta tags that get picked up by the "spider" services that weave a web of information through search engines to direct people to particular content on your site. For example, many people find their way to thinksmart.com because they use a search engine to locate a well-known author on innovation or creativity. It would take too long for a human to link each page into the hundreds or thousands of search engines, but there a couple automated services that do it for you. One that has worked well for Innovation Network is Site Solutions. Site Solutions offers a free website analysis to ensure better search engine placement. The $160 annual fee for monthly submissions to search engines is well worth it. And, yes, we get a commission when you click over and buy.

If you want to find out who's going to your site, which pages they're reading and how long they're staying, HitBox is a great, free program offered by Websidestory.com. Using the free service means you put an icon like the one at the bottom of this page on the pages you want analyzed.

Click here for more tips from veterans who've recently built and re-built their sites.



Innovation Network
451 E. 58th Ave., #4625, Box 468
Denver, CO 80216
Phone: 303-308-1088
Fax: 303-295-6108
E-mail at: staff@thinksmart.com


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