"Confucius Updated"
By Joyce Wycoff

"I hear, and I forget.
I see, and I remember.
I do, and I understand."
-- Confucius

Those immortal words, allegedly by Confucius, still ring true some 2500 years later, and it seems like sheer hubris to attempt to improve on them. Yet, several years ago as we were planning our annual conference, we started thinking about them as a model for making sure we were designing the best possible learning experience.

As we thought about what it takes to create a great learning event, we began to tweak the wise philosopher's words. We realized that the first requirement was for people to be attracted enough to show up. This prompted us to talk to a lot of people to better understand their needs and find ways to tailor the conference to their interests.

    I see possibilities and I show up.
Then we started thinking about learning in terms of energy expenditure. When people go to a conference, there's a lot of activities competing for the attendees' energy and attention, especially if the conference is held in an area that offers a lot of leisure activities. When we thought about what energizes people and keeps them engaged, we thought of that very big little word: fun. For us, fun means a friendly atmosphere, playfulness, color, unusual experiences such as having the entire group learn to play the samba together, casual eating environments that stimulated mingling and conversation, and wacky dress codes for each day (optional of course.)
    I have fun and I am energized.
We knew it was important for people to open up to new ideas and theories and that knowing their questions would help them make space for new learnings. So, we designed the Convergence Wizard ™, a binder of stimulating questions and activities which helps attendees formulate their questions and determine their learning intentions.
    I question and I open the space for learning.
Once attendees were energized and open for learning, we knew that dynamic, interesting content would fall on fertile ground. But, to help it take root, it needed to be presented in a way that activates the three major learning modes: visual-auditory-kinesthetic. We created a 20-page guide for presenters to help them create more powerful presentations and know how to better appeal to adult learners.
    I multi-sense and I remember.
But, even for motivated, energized learners, it would take more than just hearing, seeing and touching new ideas and concepts. Attendees needed a chance to do something with the information, experience it in a way that would connect it to their specific situations and perspectives. So, we pushed presenters to include experiential activities in every workshop and presentation.
    I do and I understand.
However, we still wanted more. While we wanted people to leave the conference with new understanding, we also wanted them to be able to share their new learnings with others. To do that, understanding would have to deepen into wisdom through integration and reflection. This meant creating time and processes for personal reflection and deep dialogue with other participants. Reflection activities were added to the Convergence Wizard and discussion time was built into the schedule.
    I reflect and integrate and I can share with others.
And, even more than merely creating wisdom, we wanted people to leave with a plan for taking action based on their new wisdom. We tried building action planning into the conference schedule but found that it was too individual a process so we settled for including planning activities into the Wizard.
    I apply to real life and I get results.
Each piece of this model helps us in the design of all of our events. That's not to say that all of our events are perfect learning experiences but I think they are far better than they might be if we didn't have this model to follow. So, here's our attempt at updating Confucius' wise guidance:
    I see possibilities and I show up.
    I have fun and I am energized.
    I question and I open the space for learning.
    I multi-sense and I remember.
    I reflect and integrate and I can share with others.
    I apply to real life and I get results.
Joyce Wycoff is the Co-Founder the InnovationNetwork, and can be reached at staff@thinksmart.com.

© InnovationNetwork, 2001