Heads Up!

Every week Heads Up! brings you information and best practices from the world of innovation. These short email messages are designed to give you best practices you can use or stories to stimulate conversations about how your organization can be more innovative. To quickly sign up, click here.

Message for this week:

Five Principles of Innovation

*****************************
** Add a dynamic presentation on innovation to your annual conference or meeting. To talk about your specific needs, staff@thinksmart.com.

** If you want your employees to think smarter in these challenging times, the InnovationWizard may be just what you're looking for. For more info: staff@thinksmart.com.
*****************************

Special Note: Speak Up! Here's a simple way to register your opinion with the White House: call 1-202-456-1111. An operator will ask you what state you're from and then ask you for your opinion on any subject.

Five Principles of Innovation

'If we don't change the direction we're going, we're likely to end up where we are headed.'
-- Chinese proverb

If you're an executive or business owner, you know that Innovation has the power to fuel growth, increase top and bottom line revenues, and keep customers coming back for more.

Robert Tucker, a successful innovation consultant and author, has developed a system that is designed to help companies of all sizes achieve higher levels of growth by approaching innovation in a fundamentally new way. His new book, Driving Growth Through Innovation (Berrett-Koehler 27.95) offers a synthesis of options based on what leading companies are doing to reinvent innovation from the ground up.

After studying and working as a consultant for companies like Citibank, EDS, Medtronic, Royal Dutch/Shell and others, Tucker concludes that approaching innovation in new ways pays big dividends. In fact, only companies that can consistently bring imaginative, value-added new products, services and value propositions to market will survive in a rapidly-changing economy. Yet most companies today are frustrated by their inability to turn ideas into profitable realities. Their 'innovation process' is almost an oxymoron. In reality, it is ad hoc, piecemeal, seat-of-the-pants and heavily reliant on happy accidents.

But this is decidedly not the case inside the Innovation Vanguard companies Tucker and his team studied. By developing methods that allow these firms to seek out unmet customer needs, prototype ideas quickly and assess feasibility more intelligently, they increase their batting average by managing ideas like other assets.

Five Essential Principles of Innovation

by Robert Tucker

After researching 23 Innovation Vanguard companies, Tucker has distilled five essential principles that organizations must embrace to create a successful, imbedded process. They are:

1. Innovation must be approached as a discipline. Teach people how to think through their ideas and how to know which ones are in alignment with the business goals. Show people how to champion and sell their ideas.

2. Innovation must be approached comprehensively. It must not be confined to one department or an elite group of star performers. And it must encompass new products, services, processes, strategies, business models, distribution channels and markets.

3. Innovation must include an organized, systematic and continual search for new opportunities. Innovation-adept companies, says Tucker, promote a deeper understanding of social, demographic and technological changes in a continual search for tomorrow's possibilities.

4. Innovation must involve everyone in the organization. Companies that invest in building an innovation capability devise 'idea management' systems to capture ideas from the rank and file, middle managers as well as senior management.

5. Innovation must be customer-centered. Learn to listen to customers and potential customers by inviting the 'voice of the customer' to permeate the design and development of new ideas.

To order your copy of Tucker's book, go to:
http://www.thinksmart.com/inmembership/bookshelf and click 'Hot Off the Press'

To learn more about Robert Tucker, visit www.innovationresource.com